For us, workforce management is more than just creating a roster, and then revisiting it to run payroll. It’s about efficient use of your staffing resource you have available, so you can deliver a safe care home service.
The old way leads to staffing gaps when there shouldn’t be and that are costly to fill, as well as times when you’re over staffed and wasted resource.
All this leads to unhappy, burnt out staff. Plus, an unsafe service for your residents.
We take the concept of a roster and turn it into the operational centre of how you run your care homes. By using Optima to make your rosters the foundation of your service delivery, you can ensure you are delivering a service that is correctly staffed, safe for everyone and within budget.
With innovative automation and people-centric processes that build-in leave and shift requests from the start, our comprehensive Optima suite enables you to easily create complex, multi-disciplinary team schedules. Real time data means your rosters tell you how they are performing on safety, budget and other key KPI’s.
There is always going to be changes in the roster, right up to the day the shift is worked. With real time data and in-built rules & reporting, Optima enables you to deal with the changes as they happen, clearly identifying any gaps so you can fill them quickly, and at the right cost.
When the shift starts, empower your operational teams to deliver a safe, quality service. With access to the live data, for both your workforce and resident acuity, your teams can deal with changes and fix problems as they are happening, using the data to support their Professional Judgement.
“One of the most common things we get feedback on is how much Optima has improved our payroll processes. It makes it quicker and removes many manual processes we used to have to do.
Having that increased visibility and easy changes to the roster is another thing we get positive feedback on, so from that, a payroll perspective and a time perspective for our admins, they are the biggest wins.”
Donna Power | Project Manager, Barchester Healthcare
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